Returns & Exchanges

At GalaxyCon, we want you to feel out of this world in your new fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. If your purchase isn't the perfect fit for your lifestyle, our cosmic-speed return process ensures a seamless experience.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all GalaxyCon tags attached to ensure the garments remain in pristine condition during transit.

3

Label and Ship

Download and print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing